Privacy Policy

1. Introduction

SpeakConfident ("we", "our" or "us") is an AI speaking coach. You record a take, see a Replay of what happened, get feedback from your coach and try again. This policy explains what information that involves and what we do with it. For a plain-language summary of how recordings work, see Your recordings and AI.

2. Information we collect

Account information

• Your name and email address when you create an account (or the details Google shares if you sign in with Google)
• Your goals, reminder preferences and settings
• Subscription status. Card details are handled by Stripe, Apple or Google, never stored by us

Recordings and analysis

• The takes you record in the coach and any recordings you upload for review
• Transcripts generated from your recordings
• Speech measurements such as pace, pauses, fillers, melody and punch
• Your coach’s feedback on each take

Usage information

• Your practice history and progress through the path
• How you use features of the app
• Device and browser information, and a push notification token if you allow notifications

3. How we use your information

• To provide the coach: analysing your takes, writing feedback and showing your progress
• To send reminders and account emails, which you can change or turn off in Settings
• To process payments and manage your subscription
• To answer your questions and provide support
• To understand how the app is used and improve it

4. Your recordings

The microphone is only on while you are recording. Each take you record is uploaded and saved privately to your account, together with its transcript, measurements and feedback. That is what makes your Replay, your progress and your before-and-after comparisons possible. Only you can play your recordings back.

5. Service providers

We do not sell your personal information. We share data only with the providers who help us run SpeakConfident:

• Deepgram: turns your recordings into text with word timings, and turns your coach’s feedback into speech
• OpenRouter: routes your transcript and measurements to the AI model that writes your feedback
• fal.ai and xAI: voice features such as “Hear it better”, example lines, “Ask your coach” and the live conversation partner (xAI’s voice model, provided through fal.ai)
• Amazon Web Services (S3): stores your recordings
• Stripe: processes payments made on the web
• Apple and Google, via RevenueCat: process in-app purchases made in the iOS and Android apps
• Resend: sends account and reminder emails
• Firebase (Google): delivers push notifications in the mobile apps
• Usermaven: product analytics that help us understand how the app is used

We may also disclose information to law enforcement when required by law.

6. Data security

• Data is encrypted in transit (TLS) and at rest
• Recordings are stored privately and access is strictly controlled
• Payments are handled by Stripe, Apple or Google; we never see your full card details

7. Data retention and deletion

We keep your data for as long as your account is active. Data processed by the providers above is retained according to their own policies.

You can delete any recording from your Speech Library, which removes its audio and analysis. Deleting your account removes all your recordings and data. See Account deletion for how, or contact us at hey@speakconfident.ai.

8. Your rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your recordings, or your account and all associated data
• Export your data, which you can download from Settings
• Opt out of reminder and marketing emails, from Settings or the unsubscribe link in those emails

9. Cookies

We use essential cookies to keep you signed in and remember your preferences. We use analytics (Usermaven) to understand how the app is used and improve it.

10. Contact us

If you have questions about this policy or your data, contact us at hey@speakconfident.ai.