Last updated: January 2025

1. Introduction

SpeakConfident ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice training platform.

2. Information We Collect

Personal Information

Name and email address when you create an account
Payment information when you subscribe to Pro (processed securely by Stripe)
Profile preferences and speaking goals

Audio Data

Voice recordings you submit for analysis
Transcriptions generated from your recordings
Speech metrics (pace, filler words, pauses, etc.)

Usage Data

Training session history and progress
Feature usage and interaction patterns
Device and browser information

3. How We Use Your Information

To provide and improve our speech training services
To analyze your speech patterns and generate personalized feedback
To track your progress and provide coaching recommendations
To send you training reminders and progress reports (with your consent)
To process payments and manage your subscription
To respond to your inquiries and provide support

4. Data Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit (TLS) and at rest
Audio recordings are stored securely and access is strictly controlled
Payment processing is handled by Stripe, a PCI-DSS compliant provider
Regular security audits and vulnerability assessments

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us at hey@speakconfident.ai.

6. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who help us operate our platform (hosting, analytics, payment processing)
AI processing services for speech analysis (data is processed securely and not retained)
Law enforcement when required by law

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and all associated data
Export your data
Opt out of marketing communications

8. Cookies

We use essential cookies to maintain your session and preferences. We use analytics cookies to understand how you use our platform and improve our services.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at hey@speakconfident.ai