READY WHEN YOU ARE

A little help to keep going.

Quick answers about your microphone, recordings, coaching and account.

My microphone won’t start

Tap the record button, then allow microphone access when asked. If you said no before: on iPhone open Settings › SpeakConfident (or Safari › Microphone); on Android open Settings › Apps › SpeakConfident › Permissions; in a browser click the lock icon next to the address bar. Close other apps using the microphone and try again.

It says it couldn’t analyse my take

Your recording is kept: tap Send again. If it keeps failing, check your connection. Very short or very quiet takes can’t be measured — say at least two or three sentences, close to the microphone.

Where are my recordings?

Every take is saved privately to your account. Open Your Voice › Speech Library to replay any recording with its Replay and coach notes, or to delete it.

How does the coach decide what to fix?

Each take is measured for pace, pauses, fillers, melody and punch. The coach picks the one thing that matters most for today’s rep and quotes your own words, so you can check exactly what it heard. AI can be wrong — tap “Not quite” on feedback that doesn’t fit.

What do the levels mean?

Each skill has a level from 1 to 10 based on your typical take over the last five, so one lucky take doesn’t move it. Levels never go down. Your rank rises when you finish a chapter’s checkpoint.

I missed a day. Did I lose my streak?

A single missed day is covered automatically by a streak freeze (two per month). A 60-second warm read is enough to keep the streak going on a busy day.

What’s free and what’s Pro?

Free includes your Voice Snapshot, Chapter 1, daily warm reads and 4 coached reps (8 takes) a week. Pro unlocks all ten chapters, unlimited coaching, Ask your coach, Prepare, real-recording review and the live partner. New accounts get Pro free for 7 days.

How do subscriptions and cancellation work?

On the web, manage your plan in account settings. In the app, subscriptions are handled by the App Store or Google Play — cancel or restore purchases there. You keep your recordings and progress on the free plan.

I need help signing in

Use Forgot password on the login screen for an email account, or the same Google sign-in you used before. Email links expire; request a fresh one if needed.

Can I use a keyboard or screen reader?

Yes. Every control has a label and visible focus, the Replay timeline works with arrow keys, and state changes (recording, analysing, feedback ready) are announced. Tell us if anything gets in your way.

Still need a hand?

Send the page and a description of what happened. Please don’t include passwords or private recordings.